Supermarkets Such as Walmart, Kroger, and Target Must Stop Self-Checkout

he pros and cons of self-checkout systems in stores are discussed. While it saves money for retailers, it has several drawbacks, such as frequent failures, customer dissatisfaction, increased shoplifting, and extra implementation costs. Some supermarkets, like Costco, removed self-checkout lanes due to customer dissatisfaction but later reintroduced them to meet consumer demands. The question posed is whether the positives of self-checkout outweigh the negatives and if its removal would benefit retailers.